Sabertooth AI Voice — Starter

Sabertooth AI Voice™ Starter is the entry-level AI receptionist plan for businesses that want a more consistent first point of contact for customer conversations without relying on every call being answered manually. It is designed for businesses that need help handling common questions, collecting useful lead information, responding to customer requests, and guiding conversations toward the right next step.

Starter can support customer conversations through configured voice and website AI Voice experiences. The assistant can be built around your business information, services, instructions, and conversation requirements so that customers receive responses that are relevant to your operation. When voice calling is configured, customers can speak with the AI receptionist in real time. When the website AI Voice experience is enabled, visitors can also begin a conversation directly from your website.

What is included

• 24/7 AI receptionist: Provide a first-line conversational experience for customers outside normal business hours as well as during busy periods, subject to the configured voice and communication setup.
• Vertical-specific AI configuration: Configure the assistant around your business type, services, common customer questions, lead requirements, and desired conversation flow.
• Business knowledge base: Give the AI relevant business information and instructions so it can provide useful answers within the knowledge and rules supplied to it.
• Lead qualification: Configure the assistant to ask relevant questions, collect contact information and service details, and identify important information for follow-up.
• Human call transfer when configured: Create a handoff path for conversations that need a human representative, based on the workflow and transfer setup used by the business.
• Transcripts and recordings: Where enabled and supported by the configured voice workflow, conversation records can help your team review what customers asked and what information was collected.
• Website AI Voice: Give website visitors a direct conversational entry point so they can ask questions or begin a configured customer journey.
• Appointment scheduling for one calendar: Support appointment-related conversations using one connected calendar, subject to the scheduling system and workflow configuration.
• Standard call details and lead summaries: Capture useful conversation information in a structured way so your team can understand the customer's need and follow up more efficiently.

How Starter can help your business

Many businesses receive calls and inquiries while employees are serving customers, working on jobs, away from the phone, or outside normal office hours. Starter is designed to give those customers a useful first response instead of forcing every inquiry to depend on immediate staff availability. The AI can answer configured questions, understand the reason for an inquiry, collect relevant information, and guide the customer toward an appropriate next step.

For service businesses, the conversation can be structured around the information your team normally needs before a follow-up. That can include the customer's name and contact information, the type of service requested, the general reason for calling, appointment preferences, or other fields you choose to collect. The exact questions and workflow should be configured around your business rather than using a generic script.

Appointment and lead handling

Starter includes appointment scheduling for one calendar when the required scheduling system and workflow are connected. The AI can identify when a customer is requesting an appointment and collect the information required by the configured scheduling process. Lead qualification can also be tailored to the business so that the team receives more useful information instead of a simple message saying that someone called.

Usage and pricing

The Starter plan is currently configured at $247 per month and includes 250 minutes of usage per month. Additional usage is currently configured at $0.30 per minute. Usage, pricing, included minutes, and any connected services should be reviewed against the current checkout and account configuration before purchase or deployment.